Returns & Exchanges Policy
At Gomez Western Wear, we stand behind the quality of our craftsmanship; if you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery. Please ensure all products are in original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack the unworn merchandise in its original packaging, including the packing slip and all original tags.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring no old labels are visible.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing